Thank you for trusting the care and maintenance of your high-performance motorcycle to the experts in our Service Department. It is the goal of every factory-trained technician to exceed the expectations of each client who brings their exotic motorcycle to Unique SBK for a service visit.
Please complete our service inquiry form to tell us exactly your vehicle needs. You will receive a timely response from one of our Customer Care representatives who will schedule your appointment on a day and time that best suits your schedule. However, if your motorcycle requires immediate attention or if you prefer to speak to a live representative, please call us directly at 786-353-0550.
Do I need to make an appointment?
Not for minor services only for major services an appointment is required. We schedule appointments for Monday through Friday. With an appointment, and assuming nothing unforeseen comes up, most services can be done on a same day basis provided the bike is dropped off by 11 AM. Saturdays service available on a First-Come, First-Served basis.
What are your service hours?
Tuesday through Saturday, 10:00 AM to 7:00 PM.
How long will my bike be in the shop?
For some of our services, we can have the bike back to you in less than 24 hours. Some services (services involving valve checks, belt replacement etc.) require that the bike sit overnight. Also in some cases parts may need to be special ordered for the repairs/services at hand. You can be assured that in these cases we will work to get your parts as quickly as possible and have your bike back to you as promptly as is possible. We also keep you in the loop regarding any issues that might result in delays in the repair process.
Can I leave my bike at the shop for a few days after the service is done?
Unfortunately, we do not have the space to store motorcycles for more than a week after service is completed. In the case that a bike is here for longer than THREE DAYS after the service, a $50.00 per day storage fee applies.
If my parts will be special ordered, how long will that take?
Most parts are about 4-8 business days depending on availability.
If I buy my parts online, can you install them?
In most cases, yes. However, be aware that many items purchased online (from eBay, or a third party) that are sold in “used” or “as-is” condition may be damaged, incomplete, or are not covered under warranty.
Can I drop off my bike on Sunday?
Although our service department is closed on Sundays, your bike can be dropped of with prior arrangement with the Service Department (by Saturday afternoon). Please call our service department to schedule a Sunday drop-off. No Sunday drop-off without prior arrangements please. Same for Sunday pickups; prior arrangements without service department required.
Do you have Pickup and Delivery Service?
If you make an appointment for your bike’s Factory Scheduled Major Service we’ll pick-up or drop-off your bike for a reduced fee within 15 miles of the shop for $50 one-way. Call us if you live further away. Tow companies can charge up to $300 and won’t provide the TLC that we will.
Do you do evaluations of a bike I want to buy?
Yes. It typically takes an hour and will only cost $105. You’ll have the information you need to make the right decision.